End user as application developer for decision support

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Miah, Shah
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Kenneth E. Kendall and Upkar Varshney

Date
2009
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San Francisco, USA

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Abstract

This paper discusses a new generation end-user centred information service view, for developing decision support applications. The tailorable solution allows specific applications to be designed by end-users, where integrity is assured by the architecture's control in knowledge-based systems. In the development approach, the end-users at different level engage in interaction for secondary application creation. This initiative reinforces a shift from the traditional IS development process to a new provision where end-users can actively participate for a secondary application design. A secondary application design can be seen as a secondary activity for tailoring applications by the end users so that it fits within their context. However, the achievable boundaries of the architecture and the interplaying roles of end-users for the secondary design are still emergent and increasingly of interest to researchers. This paper describes a process by which 'end-users-as-designers' engage in the secondary design or redesign processes of decision support applications in a rural industry context.

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Americas Conference on Information Systems (AMCIS) 2009 Proceedings

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© 2009 Association for Information Systems. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the conference's website for access to the definitive, published version.

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Subject

Decision Support and Group Support Systems

Global Information Systems

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