Tourism SMEs' resilience strategies amidst the COVID-19 crisis: the story of survival
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Seyfi, Siamak
Shahi, Tahereh
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Abstract
Small and medium enterprises (SMEs), play a crucial role in the economy of every destination, particularly in developing countries. However, due to their size, limited resources, cash flow, and restricted access to risk-management tools, SMEs are often significantly impacted by crises. Therefore, gaining a deeper understanding of the resilience strategies they employ during and after a crisis is of paramount significance. The purpose of this study is to identify the resilience strategies utilized by tourism SMEs amidst the COVID-19 crisis in a developing country, Iran. Qualitative data was collected through interviews with tourism SME owners and managers in two phases, conducted in 2020 and 2022. This primary data was supplemented by secondary data collected during the same period. The findings of this study highlight the disproportionate impact of global crises on tourism SMEs in Iran, exacerbating the negative consequences of the country's sanctions-ravaged economy. Through offering insights into the resilience tactics adopted by SMEs, this study aims to provide both theoretical and practical contributions.
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Tourism Recreation Research
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© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.
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This publication has been entered in Griffith Research Online as an advance online version.
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Subject
Public health
Tourism
Human geography
Social Sciences
Hospitality, Leisure, Sport & Tourism
Social Sciences - Other Topics
COVID-19
SMEs
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Rastegar, R; Seyfi, S; Shahi, T, Tourism SMEs' resilience strategies amidst the COVID-19 crisis: the story of survival, Tourism Recreation Research, 2023