A good understanding of the physical processes of lakes or reservoirs, especially of those providing drinking water to residents, plays a vital role in water management. In this study, the water circulation and mixing processes occurring in the shallow, subtropical Tingalpa Reservoir in Australia have been investigated. Bathymetrical, meteorological, chemical and physical data collected from field measurements, laboratory analysis of water sampling and an in-situ Vertical Profile System (VPS) were analysed. Based on the high-frequency VPS dataset, a 1D model was developed to provide information for vertical transport and mixing processes. The results show that persistent high air temperature and stable reservoir water depth lead to a prolonged thermal stratification. Analysis indicates that heavy rainfalls have a significant impact on water quality when the dam level is low. The peak value of Dissolved Organic Carbon (DOC) concentration occurred in the wet season, while the specific UV absorbance (SUVA) value decreased when solar radiation increased from spring to summer. The study aims to provide a comprehensive approach for understanding and modelling the water mixing processes in similar lakes with high-frequency data from VPS’s or other monitoring systems.