Extending the social license to operate to purified recycled water

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Pittaway, Charlie
Fielding, Kelly S
Sims-Chilton, Nikki
Tighe, Ashlea
Roiko, Anne
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2025
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Abstract

This study extends the social license to operate (SLO) concept to the context of purified recycled water (PRW). We developed a novel indicator of SLO to operate a PRW scheme and tested it in Queensland, Australia, drawing on representative samples from surveys conducted in 2017 (N = 1390), 2018 (N = 1400), and 2019 (N = 1401). Based on the pyramid model of SLO we categorised participants into rejectors, marginal acceptors, approvers, and endorsers of PRW. Findings revealed that 60% of participants were approvers or endorsers of PRW in 2019, making it likely they would extend SLO. Rates of approval and endorsement increased over time; rates of rejection and marginal acceptance decreased. Group profiling revealed that water literacy, trust in water management, concern about future water security, valuing water conservation, and conservation intentions during drought consistently distinguished between SLO groups. Interpretations and implications for PRW managers are discussed.

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Urban Water Journal

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© 2025 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way. The terms on which this article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.

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This publication has been entered in Griffith Research Online as an advance online version.

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Pittaway, C; Fielding, KS; Sims-Chilton, N; Tighe, A; Roiko, A, Extending the social license to operate to purified recycled water, Urban Water Journal, 2025

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