Internet pharmacies have the potential to improve access to medicines, especially for consumers with limited access to health care services and professional advice.

• The top three Australian online pharmacies were interrogated to review information presented to consumers concerning the provision of certain Schedule 3 (S3) Pharmacist Only Medicines.
• The information regarding the provision of S3 medicines from online pharmacies is inconsistent and, at times, incorrect or misleading.
• Inconsistent application of S3 guidance by online pharmacies has the potential to create widespread confusion about the availability of S3 medicines from pharmacies.
• The provision of medicines by pharmacists should be guided by the law, Professional Practice Standards and Competency Standards, and in a patient's best interest.