Nurses' Perspectives of Person-Centered Spinal Cord Injury Rehabilitation in a Digital Hospital.
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Foster, Michele
Jones, Rachel
Geraghty, Timothy
Atresh, Sridhar
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Abstract
PURPOSE: Nurses' perspectives on electronic medical record (eMR) use and compatibility with person-centered care (PCC) in rehabilitation were explored. DESIGN: This cross-sectional, qualitative study involved nurses practicing in a spinal cord injury service within the first Australian tertiary hospital to implement a large-scale eMR system. METHODS: Ten focus groups were audio-recorded and transcribed for thematic analysis. FINDINGS: The three themes were (1) discovering how eMR fits in a specialty setting, (2) making eMR work through adaptability, and (3) realizing the impact of eMR inclusion in the nurse-patient relationship. CONCLUSIONS: The eMR introduction triggered compensatory practices to manage the complexities and shortcomings of electronic documentation. Nurses adapted routines and reoriented workflows to preserve PCC. CLINICAL RELEVANCE: While absorbing eMR-driven changes in documentation, rehabilitation nurses must in parallel manage evolving nursing practice norms in the digital environment in order to sustain PCC. This requires strategic foresight and commitment.
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Rehabil Nurs
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Neurosciences not elsewhere classified
Nursing