How Retailers at different stages of e-commerce maturity evaluate factors that influence their adoption or non-adoption of e-commerce activities?

Loading...
Thumbnail Image
File version
Author(s)
Ghamdi, Rayed
Alfarraj, Osama Abdulaziz
Bahaddad, Adel
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)
Date
2014
Size

254773 bytes

File type(s)

application/pdf

Location
License
Abstract

This paper investigates how retailers at different stages of e-commerce maturity evaluate factors that influence their adoption or non-adoption of e-commerce activities. The study was conducted using qualitative approach interviewing 16 retailers in Saudi Arabia. It comes up with 22 factors that are believed the most influencing factors for retailers in Saudi Arabia. Interestingly, there seem to be differences between retailers in companies at different maturity stages in terms of having different attitudes regarding the issues of using e-commerce. The businesses that have reached a high stage of e-commerce maturity provide practical evidence of positive and optimistic attitudes and practices regarding use of e-commerce, whereas the businesses that have not reached higher levels of maturity provide practical evidence of more negative and pessimistic attitudes and practices. The study, therefore, should contribute to efforts leading to greater e-commerce development in Saudi Arabia and other countries with similar context.

Journal Title

Journal of Computer Science and Information Technology

Conference Title
Book Title
Edition
Volume

2

Issue

2

Thesis Type
Degree Program
School
DOI
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement

© The Author(s) 2014. The attached file is reproduced here in accordance with the copyright policy of the publisher. For information about this journal please refer to the journal’s website or contact the authors.

Item Access Status
Note
Access the data
Related item(s)
Subject

Information Systems Management

Persistent link to this record
Citation
Collections