Social functions of emotion and talking about emotion at work
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Lindebaum, Dirk
Geddes, Deanna
Jordan, Peter J
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Abstract
What novel theoretical insights can be gleaned by comparing our theoretical understanding of emotion in relation to how we 'talk about' emotion at work? Drawing from psychological and sociological thinking, leading emotion researchers respond to this question for ten common and powerful emotions at work. The chapters detail various conditions under which our study of emotions and our talk about them can be at odds or reinforce each other in organizations, and how these differences impact subsequent consequences for organizations and their members.
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Commerce, management, tourism and services
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Lindebaum, D; Geddes, D; Jordan, PJ, Social functions of emotion and talking about emotion at work, 2018, pp. 1-258