This research reports on the lived-living experience of people who use drugs involved in Queensland’s new Drug Diversion Program, enacted May 2024. The Program, which prioritises support and education rather than criminalisation, has demonstrated positive results in providing meaningful alternatives to the previous penalties for illicit substance possession. The participants interviewed expressed appreciation for the care-oriented approach, highlighting the value of support services that address the structural vulnerabilities of those facing stigma and barriers to healthcare access. The findings of this research have led to recommending the continuation and expansion of the Program, with further integration of peer voices and harm reduction education. Ongoing monitoring, increased accessibility to health services, and advocacy for policy shifts towards health-based approaches are crucial next steps to sustain and enhance the Program’s long-term success.