The Place Manager Regulatory Compliance Model: Fusing place management and regulatory approaches to understand intoxication and violence on licensed premises

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Ransley, Janet A

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Stewart, Anna L

Reynald, Danielle M

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2023-10-13
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Abstract

Criminologists have long recognised the importance of individual actors and settings for understanding offending. Our knowledge of alcohol-related violence in and around licensed premises has been enhanced through research investigating the contribution of perpetrators, victims, and offence settings including licensed premises. However the unique role of licensed premises place managers in contributing to, or reducing violence in and around their premises has received little attention. The research presented in this thesis extends existing scholarship by fusing situational crime prevention's concept of place management with regulatory theory to propose and explore a new integrated theoretical model - the Place Manager Regulatory Compliance Model - for understanding the role of place managers, competitors and regulators in reducing intoxication and violence on licensed premises. The first of three studies presented utilises a survey (N = 97) of licensed premises' place managers and demonstrates how place managers' willingness to comply and ability to comply culminate in the new theoretical construct of Place Manager Potential. Place Manager Potential is explored to examine the extent to which it explains licensed premises place manager's creation of a compliance culture at their premises. Study two utilises data from the survey to explore how informal regulation provided by competitors and the compliance actions of the formal regulator explain place managers' decisions for controlling intoxication and violence on their premises. Finally, study three explores the relationship between Place Manager Potential and actual police recorded offences occurring at the premises of place managers who completed the survey. Results of the research demonstrate the utility of Place Manager Potential in understanding how place managers operate their premises. They also demonstrate that place managers pay close attention to the actions of competitors and regulators, with each impacting the decisions they make in controlling intoxication and violence on their premises. However, they do so in different ways. Importantly, the results also show the association between place manager potential and actual offending that occurs on licensed premises. Together, the results point to seven strategies for improving regulatory compliance on licensed premises and in turn reducing harm. These range from changes to the method for assessing whether a person is 'fit and proper' to hold a licence, through to practical actions for how the regulator's compliance officers perform their role. On a concluding note, the findings demonstrate the theoretical and practical relevance of the Place Manager Regulatory Compliance Model and the opportunity to further explore it in other regulated industries.

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Thesis (PhD Doctorate)

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Doctor of Philosophy (PhD)

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School of Crim & Crim Justice

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The author owns the copyright in this thesis, unless stated otherwise.

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Subject

regulation

place management

alcohol

violence

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