Follow the leader: The influence of leadership on a destination brand network

No Thumbnail Available
File version
Author(s)
Cox, Natasha
Gardiner, Sarah
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)

Erica Wilson

Date
2015
Size
File type(s)
Location

Gold Coast, Australia

License
Abstract

Harnessing stakeholders' buy-in to the destination brand vision and values is identified in the literature as important to create a consistent brand experience for consumers. Yet, coordinating stakeholders in a destination network is described as messy and complex and, therefore, represents a major challenge for destination marketing organisations (DMO) globally. To begin to unpack this issue, this paper examines the influence of the DMO leadership approach on promoting (or inhibiting) destination brand buy-in among tourism operators in a brand network. Semi-structured interviews (n=23) with key stakeholders in a regional Australian tourism destination reveals two factors are principally responsible for leadership issues that (negatively) affect stakeholder buy-in to the destination brand: (1) divergent goals; and (2) unequal access to opportunities. The implications of these findings advance destination brand management theory and practice.

Journal Title
Conference Title

CAUTHE 2015: Rising Tides and Sea Changes: Adaptation and Innovation in Tourism and Hospitality

Book Title
Edition
Volume
Issue
Thesis Type
Degree Program
School
DOI
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement
Item Access Status
Note
Access the data
Related item(s)
Subject

Tourism not elsewhere classified

Persistent link to this record
Citation