Brand Management: From Storytelling to Strategic Narratives

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Dominique-Ferreira, S
Praça, S
Prentice, C
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Martins, Nuno

Brandao, Daniel

Paiva, Francisco

Date
2023
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Abstract

Strategic brand management presupposes the use of different strategies. The dimensions. In this theoretical chapter, the authors analyze how the most known concepts are related. As a result, brand equity plays a great importance in brand image and brand identity, implying different approaches in the communication process of brands. Consequently, storytelling plays a specific role in brand communications, especially digital storytelling. Creating appropriate narratives, brands can improve customer engagement, consumer’s emotional involvement and loyalty.

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Perspectives on Design and Digital Communication III: Research, Innovations and Best Practices

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1st

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24

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Communication technology and digital media studies

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Dominique-Ferreira, S; Praça, S; Prentice, C, Brand Management: From Storytelling to Strategic Narratives, Perspectives on Design and Digital Communication III: Research, Innovations and Best Practices, 2023, 24, pp. 275-296

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