Numerous studies have shown that Australians have little confidence in their political parties. This article presents the results of a study investigating whether the responsiveness of Australian parties to what their voters want drives this lack of confidence. It analyses two aspects of party responsiveness: programmatic responsiveness in electoral manifestos and perceived responsiveness that centres on Australian voters’ assessment of how well their parties meet their demands. The analysis finds that programmatic responsiveness has no significant influence. Instead, how Australians perceive their parties to be responsive has a modest effect on their confidence in those parties. The study suggests that, however, it is incumbency which has the most powerful effect on voter confidence.