Destination competitiveness: how does travel experience influence choice?

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Neto, Ambrozio Queiroz
Dimmock, Kay
Lohmann, Gui
Scott, Noel
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2019
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Abstract

Traditionally, previous studies regard destination competitiveness as a static concept. More recent studies adopting a demand perspective consider competitiveness to be dynamic, with destination competitiveness varying according to tourism niche. Competitiveness also varies within tourist segments in the same niche. The authors apply the concept of travel experience to understand destination competitiveness better. Using the SCUBA diving tourism niche, the authors investigate the extent to which tourists’ level of travel experience influences the importance they give to destination competitiveness attributes in a hypothetical SCUBA diving destination. Cluster analysis of results from an online survey (n = 712) revealed three groups with different levels of travel experience. Significant differences among the three groups were apparent in seven of ten destination competitiveness factors. The findings demonstrate the dynamism of destination competitiveness when measured from the demand perspective. Results also demonstrate that travel experience is an appropriate characteristic for classifying tourists regarding destination competitiveness attributes.

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Current Issues in Tourism

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© 2019 Taylor & Francis (Routledge). This is an Accepted Manuscript of an article published by Taylor & Francis in Current Issues in Tourism on 09 Jul 2019, available online: https://doi.org/10.1080/13683500.2019.1641070

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Tourism

Marketing

Human geography

Social Sciences

Hospitality, Leisure, Sport & Tourism

Social Sciences - Other Topics

Destination competitiveness

demand

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Neto, AQ; Dimmock, K; Lohmann, G; Scott, N, Destination competitiveness: how does travel experience influence choice?, Current Issues in Tourism, 2019

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