Measuring the impact and influence of the ABC series on intergenerational practice in Australia
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Cartmel, Jennifer
Fitzgerald, Anneke
Cartmel, Tristan
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Documentaries are designed to produce an emotional response in viewers and as such, are powerful tools in creating connections with their audiences (Bondebjerg, 2014) as they tell a story about real life with claims to truthfulness (Aufderheide, 2000). The ABC has released four documentary series on intergenerational practice, “Old People's Home for 4 Year Olds” (2019 & 2021) and “Old People's Home for Teenagers” (2022 & 2023). This study explored the systemic impact that the ABC series has had on intergenerational practice in Australia. Specifically, it sought to answer three key questions: 1. How did the ABC Show’s “Old People's Home for 4 Year Olds” (series 1 and 2) and “Old People's Home for Teenagers” (series 1 and 2) impact different populations desire to engage in intergenerational practice? 2. How did the ABC Show’s “Old People's Home for 4 Year Olds” (series 1 and 2) and “Old People's Home for Teenagers” (series 1 and 2) assist with funding? 3. Were the shows referenced or used as supporting material in any funding applications? If so, in what way? To answer the research questions, we conducted a web scrape of intergenerational terms used on Facebook since the release of series 1, surveyed 821 members of the Australian public, and conducted nine focus groups and 20 semi-structured interviews involving 44 participants: which included 14 researchers, 15 organisational representatives, and 18 intergenerational facilitators, to address the research questions. For the Australian public, the ABC series: 1. Significantly influenced the general public's perception of intergenerational practice, enhancing their appreciation of its societal value as well as its benefits to the wider community all the while reducing the number of barriers identified. 2. Contributed to the public’s perception of increased comfort levels in interacting with older adults in residential aged care settings, 3. Significantly improved the appreciation for the work that goes into facilitating intergenerational practice programs. 4. Significantly raised the profile and search terms of intergenerational practice globally on social media outlets such as Facebook 5. Contributed to fostering social cohesion and inclusion in Australia. For researchers, the ABC series: 1. Sparked new research interest in this field 2. Encouraged a broader exploration of intergenerational practices’ potential. 3. Helped to attract funding for studies that assess the societal impact of intergenerational programs, making it easier for researchers to secure resources to investigate and evaluate the benefits of these initiatives. 4. Elevated awareness of intergenerational practice as a research stream and supporting the growth of a stronger global evidence base for the value of intergenerational programs in society. 5 For organisations, the ABC series: 1. Served as a highly effective communication tool, showcasing the positive societal impact of intergenerational practice and raising awareness at the organisational level. 2. Simplified and demystified the process of evaluation, making it more accessible for smaller organisations that may have limited resources or experience in this area. 3. Inspired new strategic investments, encouraging both existing organisations to enhance their intergenerational initiatives and prompting new social enterprise opportunities. 4. Became a valuable resource for use in funding applications, presentations, and reports, helping organisations articulate the value of intergenerational programs and effectively allocate resources to these initiatives. For facilitators, the ABC series: 1. Acted as a highly effective communication tool, highlighting the benefits of intergenerational programs and demonstrating their positive outcomes, which helped gain broader support. 2. Inspired new career pathways and professional opportunities within the intergenerational field, encouraging individuals to explore roles dedicated to fostering connections across generations. 3. Provided creative inspiration for designing activities, offering facilitators fresh ideas to enhance engagement and interaction in their programs. 4. Supported participant recruitment by raising public awareness and interest, making it easier to attract individuals of all ages to take part in intergenerational initiatives. The show was cited by researchers, organisations and facilitators when discussing intergenerational programs in newsletters, journal articles (n=5), funding applications, and corporate communications to organisational stakeholders. In addition, researchers, organisations, and facilitators all frequently referenced the program to explain intergenerational practice to others. By using the program as a relatable example, experts could effectively illustrate the core concepts and benefits of intergenerational initiatives. The program provided a practical, visual tool to convey how these practices foster connections between different age groups and their broader social impacts, making it easier for audiences to understand and appreciate the purpose and value of intergenerational work. Combined, this study found the ABC series has had a significant impact within the broader community of Australia in fostering social cohesion and inclusion in Australia, creating new careers across social care sectors, connecting the social care sectors that were previously isolated, providing stronger evidenced based program material across Australia and demystifying intergenerational practice for the public, which has further assisted programs grow and evidence to demonstrate the value of intergenerational programs on reducing ageism, stigma, and improving the physical and mental wellbeing of all people living in Australia.
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© 2025 Griffith University. All rights reserved.
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Human resources and industrial relations
Strategy, management and organisational behaviour
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Radford, K., Cartmel, J., Fitzgerald, A., Cartmel, T., (2024) Measuring the impact and influence of the ABC series on intergenerational practice in Australia. Griffith University, Australia.