Social marketing theory development goals: an agenda to drive change

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Rundle-Thiele, Sharyn
David, Patricia
Willmott, Taylor
Pang, Bo
Eagle, Lynne
Hay, Rachel
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2019
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Abstract

Environmental, health, and social change is complex and frequently is framed as a problem(s) to be solved. This framing focuses effort on delivery of solutions designed to change systemic environmental, health, and social problems. Theory, an organising framework for effort, remains under-utilised in behavioural and social sciences. An individual psychological lens dominates and emphasis is placed on explaining and predicting individual behaviour and not behavioural change. It is time to break free and deliver frameworks that extend focus beyond individuals to all citizens, and apply new evaluation approaches that assess individual and structural changes. Ten Social Marketing Theory Development Goals (goals) categorised in three groups: (i) research design; (ii) building social marketing theory; and (iii) methodological innovation are outlined to assist social marketers to develop new ways of thinking that will deliver the theory and evidence base needed to outline what practitioners and policy makers should do to effect change.

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JOURNAL OF MARKETING MANAGEMENT

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35

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1-Feb

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© 2018 Taylor & Francis (Routledge). This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Marketing Management on 08/01/2019, available online: https://www.tandfonline.com/doi/full/10.1080/0267257X.2018.1559871

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Marketing

Commercial services

Strategy, management and organisational behaviour

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