Airbnb’s offerings beyond space – before, during and after COVID-19
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Dolnicar, Sara
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Dolnicar, Sara
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One of the reasons for Airbnb’s success as a platform facilitator for peer-to-peer accommodation trading is the substantial effort put into growing its platform business on both the demand and supply sides. The large membership base Airbnb developed, along with the increasing adoption of peer-to-peer accommodation by the mass tourism market, opened up opportunities for Airbnb to expand the services it traded. This chapter investigates how Airbnb entered the experience market, the pre-COVID-19 assumption that Airbnb would develop into a one-stop travel shop, and discusses the effect of the pandemic on Airbnb’s offerings beyond accommodation.
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Airbnb Before, During and After COVID-19
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© The Author(s) 2021. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
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Tourism
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Gardiner, S; Dolnicar, S, Airbnb’s offerings beyond space – before, during and after COVID-19, Airbnb Before, During and After COVID-19, 2021, pp. 168-179