Principal, Producer and Consumer: the Client's Role in the Co-Production of Lawyers' Services
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K Lindsay
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Abstract
Relevance of the theory of service co-production to legal services offered by lawyers, focussing on personal services legal work - legal clients are often co-producers in their own services - factors that encourage or inhibit client involvement in service delivery - the part that the client plays in legal service delivery does not receive sufficient attention in the language and culture of traditional practice - focus on the legal client's role in legal service delivery may become increasingly relevant in the changing legal services marketplace - the need to gain a better understanding of the possibilities and limitations of greater client participation in lawyers' services.
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The Newcastle Law Review
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6
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1
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© 2002 University of Newcastle. The attached file is reproduced here in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
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Subject
Law