Emotional Intelligence & Team Performance: Does Training Matter?

Loading...
Thumbnail Image
File version
Author(s)
Murray, Jane
Jordan, Peter
Ashkanasy, N.
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)

Dr jessica Kennedy and Associate Professor Lee Di Milia

Date
2006
Size

111641 bytes

File type(s)

application/pdf

Location

Rydges Capricorn Resort Qld.

License
Abstract

In recent years significant amounts of research have been conducted exploring the implications of emotional intelligence to individuals, groups and organisations themselves. The research presented in this paper adds to this growing body of knowledge by exploring whether emotional intelligence can be trained, what type of interventions increase emotional intelligence, and what performance benefits result. Utilising an experimental methodology, an interpersonal skills program and a specific emotional intelligence intervention were constructed and facilitated in a large public sector organisation over a two year period. Results demonstrate that while performance improved for both training interventions, only the emotions focussed training program increased emotional intelligence. A full presentation of the results and implications of this research will be discussed within this paper.

Journal Title
Conference Title

Proceedings of the 20th ANZAM Conference: "Management: Pragmatism, Philosophy, Priorities"

Book Title
Edition
Volume
Issue
Thesis Type
Degree Program
School
Publisher link
DOI
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement

© 2006 Australian & New Zealand Acadamy of Management. Reproduced in accordance with the copyright policy of the publisher. Use hypertext link for access to publishers website.

Item Access Status
Note
Access the data
Related item(s)
Subject
Persistent link to this record
Citation