Product warranty: modelling with 2D-renewal process

No Thumbnail Available
File version
Author(s)
Corbu, Dinu
Chukova, Stefanka
O'Sullivan, Jason
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)
Date
2008
Size
File type(s)
Location
License
Abstract

The study of product warranty is of interest to manufacturers for several reasons. Paid claims are a cost of doing business and a liability incurred by the manufacturer at the time of sale. For these reasons, estimating and forecasting warranty expenses is of interest. Also, warranty data provides information about the durability of products in the field and, therefore, is of interest to engineers. Here we emphasise two-dimensional warranties, like automotive warranties, that guarantee free repairs subject to both age and mileage limits. We aim to evaluate the average warranty expenses under a two-dimensional non-renewing free replacement warranty policy using real warranty data. We derive a numerical procedure for the evaluation of the two-dimensional renewal function and use it for the warranty cost analysis. In addition, we test whether the available data can be considered as coming from a two-dimensional renewal process.

Journal Title

International Journal of Reliability and Safety

Conference Title
Book Title
Edition
Volume

2

Issue

3

Thesis Type
Degree Program
School
Publisher link
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement
Item Access Status
Note
Access the data
Related item(s)
Subject

Engineering

Persistent link to this record
Citation
Collections