Achieving Rigor in Literature Reviews: Insights from Qualitative Data Analysis and Tool-Support

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Bandara, Wasana
Furtmueller, Elfi
Gorbacheva, Elena
Miskon, Suraya
Beekhuyzen, Jenine
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2015
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Abstract

It is important for researchers to efficiently conduct quality literature studies. Hence, a structured and efficient approach is essential. We overview work that has demonstrated the potential for using software tools in literature reviews. We highlight the untapped opportunities in using an end-to-end tool-supported literature review methodology. Qualitative data-analysis tools such as NVivo are immensely useful as a means to analyze, synthesize, and write up literature reviews. In this paper, we describe how to organize and prepare papers for analysis and provide detailed guidelines for actually coding and analyzing papers, including detailed illustrative strategies to effectively write up and present the results. We present a detailed case study as an illustrative example of the proposed approach put into practice. We discuss the means, value, and also pitfalls of applying tool-supported literature review approaches. We contribute to the literature by proposing a four-phased tool-supported methodology that serves as best practice in conducting literature reviews in IS. By viewing the literature review process as a qualitative study and treating the literature as the “data set”, we address the complex puzzle of how best to extract relevant literature and justify its scope, relevance, and quality. We provide systematic guidelines for novice IS researchers seeking to conduct a robust literature review.

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Communications of the Association for Information Systems

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37

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1

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© 2015 Association for Information Systems. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.

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Information systems

Library and information studies

Communication and media studies

Science & Technology

Computer Science

Qualitative Literature Reviewing Methods

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Bandara, W; Furtmueller, E; Gorbacheva, E; Miskon, S; Beekhuyzen, J, Achieving Rigor in Literature Reviews: Insights from Qualitative Data Analysis and Tool-Support, Communications of the Association for Information Systems, 2015, 37 (1), pp. 154-204

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