A location-aware app to support the heritage trail experience in Singapore

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Yew, Jude
Deshpande, Sameer
Precians, Natalie
Cheng, Kelvin
Do, Ellen Yi-Luen
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2020
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Abstract

We present insights from the design and development process of Singapore Heritage Trails (SGTrails), a location-aware mobile application that supports users’ exploration of sites of heritage and cultural value. Our findings are based on (a) a survey to understand users’ perceptions about the role of technology, (b) a field study to compare a prototype version with a paper guide, and (c) analysis of implementation, initial adoption, and usage to uncover the multilayered meanings of heritage locations. Drawing on Activity Theory, we examine the ecology of actors and tools necessary to facilitate the co-curating and experiencing of sites of cultural heritage.

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Journal of Heritage Tourism

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This is an Author's Accepted Manuscript of an article published in the Journal of Heritage Tourism, 30 Mar 2020, copyright Taylor & Francis, available online at: https://doi.org/10.1080/1743873X.2020.1741594

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This publication has been entered in Griffith Research Online as an advanced online version.

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Subject

Urban and regional planning

Human geography

Social Sciences

Hospitality, Leisure, Sport & Tourism

Social Sciences - Other Topics

City

heritage

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Yew, J; Deshpande, S; Precians, N; Cheng, K; Do, EY-L, A location-aware app to support the heritage trail experience in Singapore, Journal of Heritage Tourism , 2020

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