The Service Encounter
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Author(s)
Sparks, Beverley
Weber, Karin
Weber, Karin
Griffith University Author(s)
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Editor(s)
Peter Jones
Date
2008
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Journal Title
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Book Title
Handbook of Hospitality Operations and IT
Edition
1st
Volume
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Self-archiving is not yet supported by this publisher. Please refer to the publisher website or contact the author(s) for more information.
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Subject
Marketing management (incl. strategy and customer relations)