Engaging Dissensus: Innovating Social Change

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Fry, Marie-Louise
Brennan, Linda
Previte, Josephine
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Knox, Kathy

Kubacki, Krzysztof

Rundle-Thiele, Sharyn

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2021
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Abstract

This chapter illustrates how a multisectoral alcohol social change partnership engages a participatory collective intelligence approach to innovate solution opportunities for the wicked problem of alcohol. Collective intelligence offers an approach to engage dissensus across varied stakeholders and decision-makers, each with conflicting values and viewpoints of potential solution opportunities, by encouraging consensus-based logic and reflective negotiations to bring about a collective consciousness to address a complex issue. The chapter provides an overview of key arguments within alcohol social change and talks about collective intelligence as a collaborative methodology, innovating wicked problem solution opportunities. The strategic integration of the behavioural–ecological mapping process facilitated DrinkWise in adopting a more holistic view of behaviour change where the sociality of consumption is central to transforming behaviour and where individuals are viewed as actors in a complex market system. The chapter concludes with reflection on the participatory process harnessing dissensus to innovate alcohol social change.

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Stakeholder Involvement in Social Marketing: Challenges and Approaches to Engagement

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© 2020 Taylor & Francis. This is an Accepted Manuscript of a book chapter published by Routledge in Stakeholder Involvement in Social Marketing: Challenges and Approaches to Engagement on 26 November 2020, available online: https://doi.org/10.4324/9780429055898

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Marketing

Social change

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Fry, M-L; Brennan, L; Previte, J, Engaging Dissensus: Innovating Social Change, Stakeholder Involvement in Social Marketing Challenges and Approaches to Engagement, 2020, pp. 159-188

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