Organizational Commitment: The Role of Organizational Happiness and Quiet Quitting

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Dominique-Ferreira, S
Oliveira, M
Prentice, C
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2024
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Bacalar, Mexico

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Abstract

Purpose: This study endeavors to examine the correlation between Organizational Commitment and Organizational Happiness in the changing labor market, with a specific emphasis on Quiet Quitting. Its principal objective is to ascertain whether higher employee happiness levels result in heightened commitment, thereby reducing the prevalence of Quiet Quitting occurrences. Methodology: Employing a multi-method quantitative approach, the study will use a structured questionnaire with closed-end questions on a five-point Likert scale. Organizational Commitment will be measured using the Allen and Meyer (1990) scale, Organizational Happiness with Campaniço's (Campaniço, E. N. (2012). Felicidade organizacional-proposta de escala de medida para as organizações em Portugal (Master's thesis). https://1library.org/document/qvv6d2lq-felicidade-organizacional-proposta-escala-medida-para-organizacoes-portugal.html) scale, and Quiet Quitting using the Anand et al. (Anand et al. in Int. J. Organ. Anal., 2023) scale. Statistical analyses will be performed to interpret the data. Managerial Implications: This study's findings can offer valuable insights to organizations, helping them to create a positive work environment that enhances employee well-being and mitigates the risk of Quiet Quitting. Strategies to promote employee happiness and commitment could lead to increased performance, reduced absenteeism, presenteeism, and turnover rates, and improved talent attraction and retention. Social Implications: The study's results have broader societal implications, particularly in the post-pandemic labor market. Addressing Quiet Quitting and promoting workplace happiness can contribute to improved work–life balance and overall job satisfaction, positively impacting individuals’ mental health and well-being. Originality: This research addresses a gap in the existing literature by exploring the relationship between Organizational Commitment, Organizational Happiness, and Quiet Quitting within the changing labor market. Its multi-method approach and focus on contemporary workforce dynamics contribute to its originality and potential to offer fresh insights for organizations and researchers.

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Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS 2023

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2

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Dominique-Ferreira, S; Oliveira, M; Prentice, C, Organizational Commitment: The Role of Organizational Happiness and Quiet Quitting, Advances in Tourism, Technology and Systems: Selected Papers from ICOTTS 2023, 2024, 2, pp. 61-70