Literacy demands of mediation: Issues of fairness for low literacy Australians

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Cumming, Joy
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2000
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At present, groups from different cultural backgrounds in Australia, including non- English speaking backgrounds and indigenous groups, are not using the mediation process, often perceived to be an essentially oral communicative process, to any great extent. Language problems and the lack of interpreters, confidentiality and sensitivity issues such as discussion in front of strangers, and problems of power balances (cross-cultural, gender within culture) have been found to be major barriers to participation.

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ADR Bulletin

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2 (10)

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