Co-designing with young consumers – reflections, challenges and benefits

Loading...
Thumbnail Image
File version

Accepted Manuscript (AM)

Author(s)
Durl, James
Trischler, Jakob
Dietrich, Timo
Griffith University Author(s)
Primary Supervisor
Other Supervisors
Editor(s)
Date
2017
Size
File type(s)
Location
License
Abstract

Purpose – This paper aims to explore co-design as a method for actively involving young consumers in the design of an alcohol education program that utilizes an interactive Virtual Reality (VR) component. Design/methodology/approach – Dietrich et al. (2017) six-step framework was applied to a co-design project involving four groups of 14- to 16-year-old Australian high school students. Data collection included observations by three facilitators, written feedback from members of each group and video presentations of the generated ideas. The data analysis focused on investigating the applicability of the six-step framework to young consumers and evaluating the quality and practicality of the generated ideas. Findings – Sensitization is key to enabling young consumers to become equal participants during the co-design process. Sensitization allowed the participants to engage in the design task in a playful manner, which fostered active participation and creative insights during the co-design session. A team approach based on interactivity and group autonomy enabled adolescents to contribute insights into their specific needs and wants. This was complemented by a trusting environment and the presence of immediately available yet “hands off” facilitators. Research limitations/implications – The findings are limited to one specific sample and design task. Future research is required that investigates co-design with young consumers in different contexts. Practical implications – This paper provides guidance for the application of co-design with young consumers by highlighting the importance of sensitization and facilitation. Originality/value – This study marks one of the first approaches to co-designing alcohol education programs, including VR components, with young consumers. The findings contribute to a better understanding of the consequences of involving young consumers through co-design.

Journal Title

Young Consumers

Conference Title
Book Title
Edition
Volume

18

Issue

4

Thesis Type
Degree Program
School
Publisher link
Patent number
Funder(s)
Grant identifier(s)
Rights Statement
Rights Statement

© 2017 Emerald. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.

Item Access Status
Note
Access the data
Related item(s)
Subject

Marketing not elsewhere classified

Persistent link to this record
Citation
Collections