The effects of face-to-face versus live video-feed interviewing on children's event reports

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Hamilton, Gemma
Whiting, Elizabeth A
Brubacher, Sonja P
Powell, Martine B
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2017
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Abstract

Purpose: Recent advances in technology have raised a potentially promising service to overcome difficulties associated with remote witnesses: live video-feed interviews. The efficacy of this mode of interviewing, however, lacks empirical evidence, particularly with children in an investigative context. Methods: This study explored the effects of live video-feed compared to face-to-face interviewing on the memory reports of 100 children (aged 5–12). Children participated in an innocuous event and were interviewed 1–2 days later by experienced interviewers. Results: Analyses indicated that live video-feed interviewing was just as effective as face-to-face interviewing in terms of the accuracy and informativeness of children's accounts. Video-feed interviews, however, required a higher number of clarification prompts compared to face-to-face interviews. These findings were not influenced by children's familiarity with technology. Conclusions: An initial test of live video-feed interviewing indicates it is a safe and effective method for interviewing children about an innocuous event.

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Legal and Criminological Psychology

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22

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2

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Subject

Criminology

Psychology

Forensic psychology

Social Sciences

Criminology & Penology

Psychology, Multidisciplinary

Government & Law

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Hamilton, G; Whiting, EA; Brubacher, SP; Powell, MB, The effects of face-to-face versus live video-feed interviewing on children's event reports, Legal and Criminological Psychology, 2017, 22 (2), pp. 260-273

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