Tailored and Seamless: Individualised Budgets and the Dual Forces of Personalisation and Collaboration
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Foster, Michele
Fisher, Karen R
Hummell, Eloise
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Abstract
This article reviews the design and delivery features of individualised budgets for disabled and older adults to understand the mechanisms for disaggregation and collaboration in the way support is organised and delivered. Individualised funding is often assumed to be a fragmenting force, breaking down mass provision into personalised and tailored support and stimulating diverse provider markets. However, disability campaigners and policy makers are keen that it also be an integrative force, to stimulate collaboration such that a person receives a 'seamless' service. The article brings out these tensions within the individualisation of funding and support for older and disabled people in the United Kingdom and Australia, and considers whether there is scope for reconciling these dual forces.
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Social Policy and Society
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22
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1
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DP190102711
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© The Author(s), 2022. Published by Cambridge University Press. This is an Open Access article, distributed under the terms of the Creative Commons Attribution licence (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
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Subject
Social policy
Policy and administration
Social Sciences
Social Issues
Social Work
Individualised funding
personalisation
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Needham, C; Foster, M; Fisher, KR; Hummell, E, Tailored and Seamless: Individualised Budgets and the Dual Forces of Personalisation and Collaboration, Social Policy and Society, 2022, 22 (1), pp. 127-138